Shipping policy

Order Processing:

  • All orders are processed and dispatched within 5-7 business days (excluding weekends and holidays) from the date the order is placed.
  • Orders placed after 8 pm EST. on weekdays will be processed the following business day.

Shipping Methods and Rates:

  • We offer standard shipping via [carrier] for domestic and international orders.
  • Shipping rates are calculated based on the destination and weight of the package. Rates will be displayed at checkout before payment is processed.

Delivery Timeframes:

  • Delivery times vary depending on the shipping destination and selected shipping method.
  • Domestic orders typically arrive within estimated 14 -18 business days from the date of dispatch. orders may take longer depending on region.
  • International orders may take longer to arrive due to customs clearance and other factors. Estimated delivery times will be provided at checkout.

Order Tracking:

  • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
  • You can track the status of your order by entering the tracking number on the [carrier]'s website.

Shipping Restrictions:

  • We currently ship to some countries/regions please contact us for more information.
  • Please note that we are unable to ship to P.O. boxes or APO/FPO addresses.

Customs and Duties:

  • International orders may be subject to customs duties, taxes, and fees imposed by the destination country.
  • Customers are responsible for any customs charges incurred. Crown Essence Cosmetics is not liable for any delays or additional costs caused by customs clearance processes.

Shipping Address Accuracy:

  • Customers are responsible for providing accurate shipping information at the time of order placement.
  • We are not responsible for orders shipped to incorrect or undeliverable addresses due to inaccurate information provided by the customer.

Shipping Delays:

  • While we make every effort to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier issues.
  • In the event of a shipping delay, we will notify affected customers as soon as possible and provide updates on the status of their orders.

Contact Us:

  • If you have any questions or concerns regarding shipping, please contact our customer service team at crownessence.info@gmail.com. We're here to assist you!